Patriots: For over 25 years, your generosity has made it possible to offer The Patriot Post without a subscription fee to military personnel, students, and those with limited means. Please support the 2021 Year-End Campaign today.

Ben Shapiro / December 5, 2009

The Kindness of Big Business: A Story

Everyone is always ripping big business. They’re cold, they’re cruel, they’re corporate. And much of the time, that’s true. Yes, big business creates jobs, cheap products and innovative solutions. But in terms of finding the simple milk of human kindness, corporations aren’t where you typically look. There’s a reason people hate their insurance companies.

But every once in a while, you hear a story that makes you recognize that big business is far superior to big government, even in terms of pure benevolence.

This is one of those stories.

This week, my younger sister got engaged. Her fiance, David, wanted to propose in a dramatic way. There was only one problem: His dramatic plan conflicted directly with already-booked travel plans with the British airline BMI. In short, he needed BMI to change his nonrefundable ticket. He made several calls. On each of the calls, he told his story to a sympathetic female attendant, who would invariably coo, “Oh, that’s so sweet! But those tickets are nonrefundable? Sorry about that.”

Finally, he decided as a last resort to contact the airline through their website. He filled in a form with the following letter:

“To Whom It May Concern:

"I had a great idea. I might even call this great idea a dream, but I want you to take me seriously. I am flying this November from Israel, where I am studying to be a rabbi, to LA, where my girlfriend is studying to be a physical therapist, and flying from there to Chicago where her grandmother is throwing herself a Thanksgiving-birthday party (don’t ask, it’s actually more ridiculous than that). And a few short days later, I am due to return to Israel. Or so my naive and unsuspecting, yet sassy but pleasant, girlfriend thinks.

"That’s where you come in, friend. Because the good idea, the dream if you will, is to let her drop me off at the international terminal where we say our teary goodbyes, but then cleverly traipse on over to a domestic flight heading to LA. I want to beat her there, see, and when she arrives, I want to greet her there with 12 dozen roses and a diamond ring.

"What’s that? Does she see it coming? Not even a little. Great idea? I told you.

"There’s one small difficulty. I have a flight going to Israel, not Los Angeles. The most ideal situation would be to delay that ticket until later in the week, say, Dec. 2 or 3, and buy myself a round-trip ticket to LA from Chicago. Then everybody wins. Especially me and my girlfriend (fiancee!), and even a little bit you, concerned reader, for helping me set up the best possible proposal my uncreative but pretty romantic mind could ever piece together.

"Ah, yes, the problem. My ticket, I have been told, is nonrefundable. Which means I cannot delay it till later in the week. But there’s something else that I’ve been told, dear concerned reader, and that is that love conquers all, even the fine print. I hope I have not been lied to. I hope that somewhere, someone hidden behind a wall of red tape takes the time to get this far into my letter (kudos by the way) and realizes that with a couple keystrokes, she can change my destiny. I hope I can make my ever-loving girlfriend as happy as she deserves. I hope.”

David sent the letter. Six hours later, he got a call from an attendant. “We got your letter,” said the customer service representative. “And we found it intriguing.” Five minutes later, his tickets were rebooked by the airline. And a few days later, he proposed to my sister in Los Angeles.

That’s a story you won’t hear about the DMV, the post office, or the folks who are going to be running the medical system if President Obama gets his way. Sometimes, even in the competitive world of business, love triumphs over red tape. When it comes to the government, the only thing that triumphs is the red tape.

COPYRIGHT 2009 CREATORS.COM.

Start a conversation using these share links:

Who We Are

The Patriot Post is a highly acclaimed weekday digest of news analysis, policy and opinion written from the heartland — as opposed to the MSM’s ubiquitous Beltway echo chambers — for grassroots leaders nationwide. More

What We Offer

On the Web

We provide solid conservative perspective on the most important issues, including analysis, opinion columns, headline summaries, memes, cartoons and much more.

Via Email

Choose our full-length Digest or our quick-reading Snapshot for a summary of important news. We also offer Cartoons & Memes on Monday and Alexander’s column on Wednesday.

Our Mission

The Patriot Post is steadfast in our mission to extend the endowment of Liberty to the next generation by advocating for individual rights and responsibilities, supporting the restoration of constitutional limits on government and the judiciary, and promoting free enterprise, national defense and traditional American values. We are a rock-solid conservative touchstone for the expanding ranks of grassroots Americans Patriots from all walks of life. Our mission and operation budgets are not financed by any political or special interest groups, and to protect our editorial integrity, we accept no advertising. We are sustained solely by you. Please support The Patriot Fund today!

★ PUBLIUS ★

“Our cause is noble; it is the cause of mankind!” —George Washington

The Patriot Post is protected speech, as enumerated in the First Amendment and enforced by the Second Amendment of the Constitution of the United States of America, in accordance with the endowed and unalienable Rights of All Mankind.

Copyright © 2021 The Patriot Post. All Rights Reserved.

The Patriot Post does not support Internet Explorer. We recommend installing the latest version of Microsoft Edge, Mozilla Firefox, or Google Chrome.